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How to Add a Note Block to Your Cart

Let customers add order notes or special instructions right in the cart.

You can use the Notes block to let customers add a note to their order - like gift messages or delivery instructions — directly from the cart before checkout.

⚠️ Warning: Only one Note block can be added to a cart at once.

🛠️ How to Set It Up

  1. Click Add Block, then choose Note. Then click through to the block settings

  2. In the Notes Settings section, configure:

    • Label — the text shown above the field (e.g. "Write a Note")

    • Placeholder — the hint text inside the empty field

    • Input Size — choose Small or Large

    • Input Error — Message shown when something is wrong

  3. To see the error state, click into the field and then click out.

  4. To style the input field itself (borders, colors, etc.), go to the Branding section — this is a global setting, not configured per-block.

  5. To use a button to show/hide the input field, tick the checkbox show/hide "Use button to show/hide block". Once checked, you can set the button text that triggers the field to open. Clicking the button again hides the field.

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