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How to Add an Upgrade to Subscription Offer in the Cart

Turn one-time purchases into regular subscribers, for that sweet returning revenue.

The Subscription Upsell block uses your existing subscription app to offer customers the option to switch to a subscription, right in the cart, if they've only selected a one-time purchase — a simple way to catch subscription revenue you might otherwise miss.

🛠️ How to Set It Up

  1. Go to Cart Blocks > Items.

  2. Scroll down to the Item Specific Blocks section.

  3. Click Add Block and select Subscription Upsell.

The Subscription Upsell block will only show on items where a subscription option is actually available — no targeting setup needed, since it won't display on items where it's not relevant.

  1. Click into the block and scroll to Subscribe Settings.

  2. Choose how the upsell displays: Box, Button, or Link. Box is the most commonly used option.

  3. Choose how customers select their subscription:

    • Pop-up — clicking the upsell opens a pop-up where the customer picks a subscription option and adds it to cart.

    • Drop-down — the customer selects the subscription directly within the box itself.
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  4. Set Box Visibility: Expandable or Visible, depending on the size and prominence you want in the cart.
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  5. Set the Action Type: Link or Button, for the actual call-to-action element.
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  6. Scroll to Styling Settings to customize colors for text, tags, and backgrounds to match your brand.
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  7. Check Hide When Subscribed if you want the upsell box to disappear once a customer switches to a subscription. Leave it unchecked if you want to give them the option to downgrade back to a one-time purchase later.
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  8. If you selected Pop-up, scroll to Subscribe Pop-up Settings to customize the pop-up's text, whether the discount amount is shown, colors, and button styling.

A box with drop-down and button tends to communicate the offer most clearly if you're actively pushing subscriptions; a button with pop-up is a more subtle option if you'd rather keep it low-key.
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If you need help setting this up, reach out to support.

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